How can I reactivate Avira Mail Protection?

Uninstall all other virus scanners or Ad/Spyware scanners from the installed programs list, under Start → Settings → Control Panel → Add or Remove Programs.

Make sure you have the latest Avira version installed on your computer. You can repair the program by downloading it from our download section

Please make sure you download exactly the Avira software you purchased, so your license will still apply.

After starting the installer, select the option Repair/update. Click Next, then Finish.

Restart the computer. Avira Mail Protection should be active again.

In case Mail Protection still remains inactive, check if there are other programs on your system, which might conflict with Avira Mail Protection. Especially programs using an LSP for TCP/IP access.

See also this knowledge base article on how to reset the LSP (Layered Service Provider).

If you still need support in solving this problem, please contact Avira Consumer Support.